FAQ’S

What is shopolica?

Shopolica is one of the leading online stores that deal with various products which include; men’s fashion wear, women’s modish outfits, unique baby costumes and even home and furniture essentials. Quality products are guaranteed, with unmatched superiority.

What is the benefit of buying from shopolica?

Apart from having a variety of different products, shopolica is intriguing and rewarding because of the quality customer service we offer to the customers. We provide hassle-free online shopping for you. With us, you will get the rarest unique products with a click of a button, from the comfort of your home. We strive to make a memorable shopping experience for all of our customers, through amazing packaging and well timed deliveries.

Can I pick the purchase from the warehouse?

Indeed. You can come personally and make your purchases. Listed on the website are our full contact details : SCO No – 284 Top Floor Sector-32 Chandigarh

What products does shopolica sell?

Basically, we sell men, women’s and baby fashion wear. Apart from that, we also sell home and furniture essentials. Everything you ever need to uphold a stylish livelihood in terms of dressing and home décor is found in shopolica.

What is the minimum order value required to place an order?

There are clearly no limits for such. You are allowed to order for any minimum value you want. Do as you wish.

How do I know my order has been confirmed?

You will receive an email and a call to notify you about the confirmation. Then you can follow up the order in your shopolica account.

Can I organize delivery on a specific date?

Of course, that can be done. Simply drop in a request mail stating your preferences before ordering and we will confirm if your requirements can be met.

How do I check my order status?

Having made a successful payment, your order will be confirmed and from there, a tracking number will be given to you whereby you can use it to track your order from your account.

Is it safe to use my credit card online on shopolica?

Transactions made online are secured and protected by CC Avenue. Meaning it is safe to give out your card details for the payments. We accept MasterCard, visa and American express credit cards and also the debit cards issued by a bank that is authorized in India. Also, feel free to use PayPal since it is reliable and secure.

What if an item is out of stock?

We do everything it takes to maintain all products in stock. However, if something is in great demand and gets out of stock, email us using the provided email in our contact page and wait for a confirmatory response once the product is back in stock.

Are there other hidden charges like entry tax?

No. There are no additional hidden charges. The final cost indicated is inclusive of all taxes and other charges. This is all you will have to pay.

How are the products packaged?

We make sure that the products and kept original and discreet, having them sealed and packaged accordingly, depending on their sizes, shapes and even level of maintenance.

Do you deliver products outside India?

For now, we do not have that service of making international shipment but we are working on modalities of making this possible soon.

Is it compulsory to register before placing an order?

You can place orders as a guest and check out items without registering but it would be more fulfilling to register and create an account, in order to get the most out of your shopping experience, by getting updated, and being able to track your orders.

What happens if I am not available at the time of delivery?

Before attempting to deliver the product, we will first contact you to get clear details. However, just as most courier companies do, we will attempt delivering thrice before returning the product to the warehouse.

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